Returns & Exchanges
At British Supplements, we want you to be completely satisfied with your luxury fashion purchases. If your items aren't a perfect fit, you can return unworn garments with original tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Log into our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.
- 2.Package Your Items
Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact, and include the completed return slip inside the box.
- 3.Drop Off Your Parcel
Affix the prepaid label to the outside of your package and drop it off at any authorized Royal Mail location or schedule a home collection.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.
