Returns & Exchanges

At British Supplements, we want you to be completely satisfied with your luxury fashion purchases. If your items aren't a perfect fit, you can return unworn garments with original tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Log into our online portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

  • 2.
    Package Your Items

    Place the items in their original packaging, ensuring all designer tags and hygiene seals are intact, and include the completed return slip inside the box.

  • 3.
    Drop Off Your Parcel

    Affix the prepaid label to the outside of your package and drop it off at any authorized Royal Mail location or schedule a home collection.

  • 4.
    Receive Your Refund

    Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.